EA have finally decided to respond to some of the questions, issues and problems that have arisen since the launch of the Whacking Day update and the release of Origin on Android. This is one of the newer answers on their Tapped Out help page (you can see it here):

When prompted with the “Is this your Springfield?” question select “No” and then in the next screen select “New.” This will restore your town to your device and allow you to log into your town on both your android and iOS device.

1. Select ‘NO’ on this screen

2. Select ‘NEW’ on this screen

It all seems a little counterintuitive, which is probably why it has many players scared that they’ll lose their towns. But that’s what EA is saying, and at least we finally have some official advice on this issue.