Finally, in the last few hours there’s been some public acknowledgement from EA through Twitter on the so-called “harp of death” – in fact, they even used the term! (For those who don’t know, this a bug affecting the ability of many players, mostly at level 26, to access the game.)

This came from @AskEASupport in the last few hours:

@AskEASupport: Attention Springfield citizens! The #TSTO team are aware/investigating a resolution for ‘harpofdeath’ issue. Thanks for your patience.

Now all we need is an actual fix!