Occasionally people report that they didn’t get the donuts they purchased – perhaps because the game crashed or their wifi connection dropped at or near the time of purchase.

There is help available – for all questions about your donut purchases, contact an EA Game Advisor at https://help.ea.com/contact-us

You need to log in with your Origin account and then choose “Product”, “Category”, and “Platform” to see the contact options. Please choose phone, chat or email as contact option.